childcare & domestic staff
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Aunt Ann's In-House Staffing

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Aunt Ann’s In-House Staffing’s Client
Location:
Portola Valley CA
Job Type:
Part Time
Category: Household
Position: Portola Valley Family Seeks Mon/Wed/Friday Household Assistant
Schedule: Monday, Wednesday, Friday 8am-4pm or 9am-5pm
Salary Amount or Range: $45-$55/hr DOE, PTO, sick days. No Health
Children: n/a
Pets: 2 cats
Bay Area Region: South Peninsula

Description

Reporting to Family Operations Manager
Part-time, Non-exempt position
Location: The position will be based in Portola Valley, California with ability to travel two other properties in the Bay Area.

An opportunity to join a growing, dynamic team supporting a philanthropically-minded
Ultra-High-Net-Worth family in a Single Family Office (SFO). This position requires a
background in personal assisting and UHNW household support. The Household Assistant
(HA) is responsible for the oversight and hands-on involvement in household tasks,
including interior and exterior vendor management, laundry and dry cleaning, light
housekeeping, household supplies and inventory management, errands and returns, vehicle
care coordination, and pet care as well as a range of other tasks that help the team and
principals with the general upkeep of the property, vehicles, and lifestyle. This position will
also assist with other properties and team needs on a weekly basis in the Bay Area and be
able to ensure cleaning preferences and inventory management are followed at various
locations to ensure consistency and a high level of service with extreme attention to detail.
The HA will be part of a larger team. This role requires someone with a strong systems
approach that is tech savvy with an ability to effectively communicate in-person and through
task management tools. Qualified candidates come with a no-job-too-small attitude with
drive and curiosity to learn new things.

Key Responsibilities
Household Management & Interior Upkeep
● Oversee and carry-out housekeeping tasks, including cleaning, laundry, and
organization, to maintain a pristine and well-functioning residence(s). Hands-on
housekeeping when an outsourced vendor is not scheduled.
● Extreme attention to all interior details, with immediate problem solving skills and
ability to communicate and execute resolutions.
● Assist in developing and implementing detailed housekeeping standards and
procedures to meet the family’s expectations and preferences.
● Supervise household cleaning vendors on proper cleaning techniques, safety
protocols, principal preferences, and service standards to ensure consistency.
● Manage inventories of household supplies, including food & beverage preferences,
cleaning products, linens, and toiletries, ensuring an adequate stock at all times.
● Coordinate with the Family Operations Manager on cleaning schedules, and adjust
priorities each week to ensure household needs are completed.
Household Assistant
● Provide direct team support at the primary residence on various tasks with the ability
to do walkthroughs, capturing notes and communicating to the rest of the team.
● Ensure all interior rooms are exceptionally clean on a regular basis, while overseeing
the seasonal checklists and deep cleans of the Bay Area properties.
● Ensure precise placement of objects, exercising extreme attention to detail.
● Assist with moving items from one location to another; property moves, and
cataloging of furniture, lighting, art, and accessories.
● Assist in home organization projects, wardrobe management, and special projects.
● Exercise sound judgment in carrying out tasks and principal requests.
Property Maintenance and Vendor Management
● Collaborate with the Family Operations Manager, Assistant Director of Properties
and external vendors to ensure the property is well-maintained, preferences are met,
and repairs are promptly flagged.
● Flag certain spaces or appliances that are not functioning properly and work with the
team to resolve expeditiously.
● Ensure the exterior grounds, grills, outdoor furniture, spa, sauna, and outdoor
entertaining areas are cleaned and maintained on a regular basis, including
seasonal tasks.
● Work with IT to ensure that all printers are working properly, and to check the ink
levels, supplies, and workstations are set up to the principal preferences.
Lifestyle & Events
● Assist Family Operations Manager with onsite event logistics, such as event prep
and cleanup, to ensure a seamless and enjoyable experience for guests.
● Ability to set a table and iron table linens.
● Receive florals, vendors, and rentals as needed.
● Inspect Vehicles each week for detailing needs and coordinate with Family
Operations Manager to ensure vehicles are maintained.
● Coordinate pet care with outside vendors, grooming appointments, food and
medicine inventory, and litter box supplies are in stock.
● Conduct returns and reconcile returns on a spreadsheet.
Administration
● Conduct returns, shipping and packaging as directed by Principals & Family
Operations Manager.
● Ensure dry cleaning protocols are followed and coordinate pick up/deliveries.
● Work with your manager on gifting needs with independence and high level touches.
● Run Ad-Hoc errands & ensure these are completed with precision & efficiency.
● Periodic check of PO Boxes including processing and distributing mail and
packages. Adhere to family mail preferences.

Household Assistant
● Attend Weekly Team Meetings, 1:1s, reconcile expenses.
● Manage Family Office inventory (kitchen needs), watering plants, and mail.
● Ensure pet food and pet care inventory is regularly stocked, ordered, organized, and
managed on a consistent basis.
Confidentiality and Privacy
● Exercise discretion and maintain strict confidentiality regarding all matters related to
the family, guests, and household operations.
● Handle sensitive information and situations with professionalism, integrity, and
confidentiality.
● Protect the privacy and security of the family members and the residence(s).
Qualifications and Skills
● Proven experience (3+ years) in executive housekeeping, personal assisting,
household management or a similar role, preferably within a high-profile private
residence.
● Strong judgment, with the ability to effectively supervise and motivate team
members.
● In-depth knowledge of housekeeping practices, including cleaning techniques,
organization, and laundry procedures.
● Exceptional attention to detail, with a passion for maintaining high standards of
cleanliness and orderliness.
● Ability to manage multiple priorities and adapt to changing circumstances while
delivering exceptional service.
● Excellent interpersonal and communication skills, with the ability to interact
effectively with staff, vendors, and family members.
● Must be tech-savvy and systems-minded. Proficient in using computer software and
applications related to property management.
● Discretion and the ability to handle sensitive information with confidentiality.
● 24/7 work ethic and mentality.

Key Attributes
● Curious
● Entrepreneurial
● Collaborative
● Inclusive
● Flexible
● Hands-on
● Discreet
● Sense of humor

Apply Now

To apply for this job please visit jobs.inhousestaffing.com.